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Customer Service

Our Guarantee

Awesome Cool Tees guarantees that you are satisfied with each purchase.

If the product is not what you ordered or If the product is defective, please return your product to us for a refund of your original shipping and product cost.

We can only offer a 100% refund for defective/poor quality orders because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return. We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, or $15 fee for Hoodies. The buyer is responsible for shipping expenses for returns.

Please email and contact our customer service manager, Jane.